Sales Policy

Effective Date: March 4, 2025

Welcome to Myxali. Our Sales Policy ensures a smooth, transparent, and secure shopping experience for our customers. By purchasing from Myxali, you agree to the terms outlined below. Please read carefully before placing an order.

1. Order Process

Customers can place orders directly through our official website, https://myxali.xyz/. To ensure accuracy and security, all orders must be submitted with valid personal and payment information.

  • Once an order is placed, you will receive an order confirmation email with your purchase details.
  • Orders are processed within 1-3 business days, excluding weekends and public holidays.
  • If there are any issues with order processing, we will contact you via email or phone.

2. Pricing and Payment

All prices on Myxali are listed in USD ($) and are subject to change without prior notice. However, we guarantee that the price you see at checkout is the final price you will be charged.

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay and Google Pay
  • Other secure payment gateways as updated on our website

For security reasons, we do not store any credit card details. Payments are processed through secure third-party payment processors to ensure safety and compliance with industry standards.

3. Shipping and Delivery

Myxali offers fast and reliable shipping options to ensure you receive your order in a timely manner.

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Time: Estimated delivery varies based on location and selected shipping method (typically 5-10 business days for domestic orders).
  • Shipping Costs: Calculated at checkout based on weight, location, and courier service.
  • Tracking Information: Once your order ships, you will receive a tracking number via email.

Delays may occur due to holidays, weather conditions, or unforeseen circumstances. If your order has not arrived within the estimated timeframe, please contact our support team.

4. Order Modifications and Cancellations

Customers may modify or cancel their order within 12 hours of placing it. After this period, the order will be processed and cannot be changed.

To request a cancellation or modification, please email us at info@myxali.xyz with your order details. If the order has already been shipped, you will need to follow our Return & Refund Policy for further action.

5. Promotions and Discounts

From time to time, Myxali offers promotional discounts, coupon codes, and special deals. These promotions:

  • Cannot be combined with other discounts unless specified.
  • Are valid only for the specified time period.
  • May have product exclusions, as detailed in the offer terms.

If you experience issues applying a promo code, contact our support team before completing your purchase.

6. Returns, Refunds, and Exchanges

We strive for complete customer satisfaction. If you are not satisfied with your purchase, you may return eligible items following our Refund and Return Policy.

  • Items must be unused, unopened, and returned within 30 days of purchase.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • Refunds are processed within 5-10 business days after receiving and inspecting the returned product.

For more details, please visit our Refund & Return Policy or contact us directly.

7. Defective or Incorrect Orders

If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with:

  • A clear photo of the issue.
  • A description of the problem.
  • Your order number.

We will arrange for a replacement or issue a full refund, including shipping fees, where applicable.

8. Customer Responsibilities

By placing an order on Myxali, customers agree to:

  • Provide accurate shipping and billing information.
  • Monitor their email for order updates and tracking details.
  • Understand and comply with our policies regarding returns, cancellations, and refunds.

Failure to follow these guidelines may result in order cancellation or a delay in processing.

9. Google AdSense Compliance

We adhere to Google AdSense policies by ensuring a transparent, ethical, and compliant shopping experience. We do not engage in misleading sales practices, and all product descriptions, pricing, and refund details are clearly outlined for customers.

10. Contact Information

For any questions regarding our Sales Policy, order inquiries, or assistance, please contact us:

📍 Address: 1515 Eagle Lane, Bemidji, Minnesota, United States
📞 Phone: 218-766-7193
📧 Email: info@myxali.xyz
🌐 Website: https://myxali.xyz/

Thank you for shopping with Myxali. We appreciate your trust and support!